Tardis

Services and support – innovation to enhance your experience.

Services

Tardis offers a total solution from a single point of contact for hardware procurement, installation and support. We can also provide ongoing maintenance plans and disaster recovery for your business-critical servers and storage.

We install, configure and maintain best-of-breed products and provide services tailored to your individual requirements, including:

• Technical outsourcing – Tardis can deliver on-site or remote technical support tailored to meet your business’ needs. Our large pool of qualified and trained engineers provides flexibility and allows us to grow with you.
• Server consolidation and virtualisation –no business is too small for a virtualised solution. Tardis has the hardware and software partnerships and experience to guide you through the consolidation and virtualisation process, giving you increased performance, lower hardware costs and more productive users.
• Internet, email and firewall implementation – to ensure a seamless customer experience, Tardis provides implementation services across the full range of internet assets. All our implementations are managed by dedicated implementation managers who ensure a professional, on-time, on-budget delivery. Our range of services includes network sizing and recommendation, domain name services consulting, recommendation of MPLS and VPN configurations and remote office connectivity solutions.
• Firewall – Tardis can make sure your firewall can keep you secure - our qualified WatchGuard firewall engineers perform many services in the security, configuration and connection of firewalls including installation, rule set audit and configuration, virtual private networks, branch office connectivity and firmware updates.
• Email - Tardis specialises in Microsoft Exchange and Lotus Domino email systems. Our trained and certified engineers provide services including email implementation, operating system migration, branch office integration, infrastructure upgrade or consolidation, migration to Exchange from Lotus Notes or vice versa as well as backup, restore and disaster recovery services.
• Application development – Tardis has a proven, decade-long track record in designing, developing and implementing custom solutions. We offer comprehensive, end-to-end programming services for both Web and Windows environments, with fixed price quotations for all engagements.
• Database support - managing your databases is a vital, but often ignored, part of your infrastructure services. Having a regular performance, maintenance and capacity update and check is crucial. We can provide managed services for your business critical Microsoft SQL databases and our MCITP qualified engineers also provide database host migration, version upgrade services, managed services including monthly reporting, database system monitoring and backup and restore.
• Supply of enterprise-class server and storage solutions – increasingly high information environments have pushed the issue of storage to the forefront of IT planning. Tardis' experience and know-how can steer your business to a storage solution that can have enormous savings in (down)time, costs and energy while improving availability, performance and IT management. Keeping information secure at all times is vital; to that end, Tardis also delivers enterprise backup implementation services.
• Installation and support services – one of the reasons our solutions work so well for our customers is that we don’t just provide the hardware and software, we also install and support it, guaranteeing its performance in your environment. Our end-to-end services deliver not just support and expertise, but peace of mind.

Our intention of building long-term partnerships with our customers means we structure our support programs to best suit your individual needs. We take full responsibility - both pre- and post-servicing - for all of our projects, including those involving multiple vendors, providing a single source of contact to reduce error points and facilitate communication.

For more information or to set up a meeting to review your requirements, contact us today.